We buy the finest fresh flowers every day

By placing an order on the Every Blooming Thing website or when calling to place an order, you are agreeing to the following terms and conditions. 
If you have any questions regarding our terms and conditions or have any comments or feedback, please email us at: flowers@everybloomingthing.co.uk or call us on 0141 649 9955.

Every Bloomin Thing Service Guarantee

If you are not satisfied with the product you ordered once it is delivered, please call our customer care team on 0141 649 9955. We will review the comments you have and should the cause be related to circumstances that are within our control, we will consider a full refund and re-delivery of your chosen product.

Naturally we are working with fresh, seasonal ingredients that are often affected by the climate and can, as such, have unpredictable availability. If for any reason, we are unable to fulfil your chosen product, or elements of it, we will work with the florists to substitute the affected ingredients using the most appropriate alternative to ensure your fresh flowers have a similar colour, style, shape & size. 
If the product you ordered was damaged on receipt, we will offer a full refund and a re-delivery of the product at the next convenient date for your recipient. 
If the product you have chosen was delivered late, we will refund the full cost of delivery on the affected order.

Changes to Your Order
If you wish to make any changes to your order please call us on 0141 649 9955. Please note that any changes to your order (such as delivery address, gift message) must be made at least one working days prior to requested delivery date to ensure that we have time to amend your order prior to dispatch. We cannot guarantee that we will be able to accept changes made to your order after that time.

For peak season (Valentine’s Day, Mother’s Day and Christmas Day), we cannot guarantee that we will be able to accept changes to orders within 72 hours of the intended delivery date

Flower Availability and Substitution

All products are subject to availability, and acceptance of your order. In the event of any supply difficulties or if the flowers received from our growers that are needed to make up your order do not meet our high quality standards, we reserve the right to substitute any product required or part of product, with an alternate product of a similar style and equivalent (or greater) value and quality.
Where substitution of flowers is necessary, we will try to contact you via email or phone. If you wish to discuss the substitution we have made, please contact us on 0141 649 9955 or using our Contact page
If we are unable to contact you via the contact methods provided prior to the time that we make up your order, we will assume that you accept the substitution.

Flower Presentation and Safety

Flowers may be delivered in bud to ensure longer life. Some flower bouquet contents may be harmful if eaten and/or a skin irritant. Please call our us on 0141 649 9955 if you wish to enquire about the safety of contents before ordering. 

Damaged Flowers

Our own drivers endeavour to do our best to ensure your flowers arrive in perfect condition, on very rare occasions, flowers arrive at their destination damaged as a result of transportation. If the recipient receives damaged flowers, please contact us immediately: for flowers to be resent to you.
Because of their perishable nature, flowers are non-returnable. This does not affect your statutory rights. 

Special Offers

At our discretion from time to time, we may offer products at discounted prices. These offers are valid from the time that we introduce them to the end date of the offer and they cannot be used for purchases before the offer introduction date or after the offer end date.

In the event that a customer has made a purchase and the price of a product falls or is discounted due to a special offer, the price of the product at the time of purchase shall ‘prevail’. We are unable to offer special offer discounts for purchases that have already been made.

As our special offers are often presented due to the availability of products, we may change the terms of special offers, or withdraw them altogether, at any time and without prior notice.

We also reserve the right to offer different personalised special offers and promotions and it will therefore only be possible for the customer in receipt of the special offer to redeem the discount.

Personal Messages

You must agree that any messages posted by you on your card or sent by us on your behalf to a third party will not contain anything which could be construed as harassing, threatening, vulgar, abusive, obscene, defamatory, racist or which may cause embarrassment or distress to any person or are otherwise unlawful or objectionable.

You are entirely responsible for any text or other material which you post or send on this message system and Every Bloomin Thing accepts no liability for any such content.
We hand write all messages for delivery in our local areas.
We have the right to refuse to send or display messages and terminate access to the relevant services at any time and without liability to you in the event of any such objectionable message.

Disclaimer  

Whilst we agree to use our reasonable endeavours to ensure that the Every Bloomin Thing website and/or the Services are fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Every Bloomin Thing website or Services and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Every Bloomin Thing Website and/or the Every Bloomin Thing service impossible or impractical.
We do not guarantee any delivery, delivery dates, or delivery times during periods when extraordinary events take place road works, road diversions and force majeure We reserve the right to reschedule or refuse any order that is likely to be affected by route closures or lockdowns of venues. 

Our Details

Every Bloomin Thing
1073 Cathcart Road,
Glasgow,
G429AF
0141 649 9955

Email us via our Contact Page

Copyright

All copy and images on this website are owned by Every Bloomin Thing and protected by Copyright. Unauthorised infringement of copyright may result in legal action being taken against the offending party.